Nothing validates a rough day at work like a customer compliment. There is no higher honor than having a customer tell your boss what a great job you’re doing. The TAPS Customer WOW Call Certificate makes it official.
TAPS employees at every level —administrative staff, call center operators, drivers— work hard every day to provide excellent customer service. When that effort is recognized it’s the kind of motivation that really lasts.
Front line employees are usually the first to hear when something goes wrong. When it gets to a supervisor, it takes everything up a notch. Conversely, when a customer has something nice to say, we want to make sure everyone knows about it. That’s the idea behind the Customer WOW Call Certificate.