Leah Campbell, Director of Human Resources and Organizational Development has announced that Troy Frazer has been hired to manage the new Training and Quality department at TAPS Public Transit.
Frazer comes to TAPS from Alorica in Durant with several years at the company working his way up from a call center agent, to operations manager.
He also serves in the U.S. Army Reserve where he is a platoon sergeant. He joined the military after graduating from high school in Clarita, Oklahoma, where he was born. Frazer now lives in Calera, Oklahoma with his wife and two children.
Frazer said his goal is to bring to his new job all of the skills he has acquired in the military and as a call center manager. “Organizational skills have great value when you are responsible for creating and implementing training programs,” said Frazer.