On average, TAPS provides only eighty percent of the trips that are scheduled by customers. The trips that are not taken are the result of the trip being cancelled or the customer not coming out when the vehicle arrives. This means the seat reserved for that customer on that day and time goes unused.
TAPS is currently auctioning several vehicles and have posted two “lots” of cubicles on govdeals.com.
Click here to find out more.
On April 18, 2016 the Texoma Area Paratransit System (TAPS) will resume operating transit service for the first time since suspending service in January as a result of significant financial troubles.
TAPS awarded a multi-million dollar, 5-year contract to Transdev to operate TAPS Public Transit beginning as early as April.
Four regional transportation agencies will keep buses running in 6-county service area.
TAPS Public Transit Interim Chief Executive Officer, Tim Patton, announced on Thursday, January 21 that an additional 10 employees have been laid off, effective immediately. The reduction in staffing saves $400,000 in wages and benefits. “As we continue to reduce operational responsibility to focus on processing reimbursements, our staffing needs are changing,” said Patton. A […]
The TAPS Public Transit board of directors met on Wednesday, January 20, to hear an update from management. Since the board’s last meeting, four neighboring transit agencies have assumed operations to serve TAPS’s remaining six-county service area. According to TAPS Chief Executive Officer, Tim Patton, the transfer of operation to the four regional partners has […]
The TAPS Public Transit board of directors Monday, December 7, voted unanimously to cut all operations to Collin County, effective immediately and until further notice. The vote came after TAPS Interim CEO and Executive Director Tim Patton gave an updated operational report that showed continuing operations in Collin County is economically inefficient, putting an undue […]
TAPS closed its public office and operations center in Collin County on December 1. The location was first opened in 2013 when TAPS began providing public transit service to the county. Remaining personnel and equipment will be headquartered at the agency’s Sherman, Texas location.
McKinney representatives Randy Pogue and Chuck Branch have submitted their resignations from the TAPS board of directors.
As of December 1, 2015, TAPS Public Transit no longer provides transportation for the City of Frisco. For information about rides in Frisco contact the Denton County Transportation Authority (DCTA).
Effective Tuesday, December 1, TAPS will no longer operate the McKinney Commuter Connect between Gateway Boulevard and DART’s Parker Road station in Plano. The service cut is part of a system-wide reduction in operations to lower costs.
Hill resigns, Carter elected chairman of TAPS board of directors.
In his most recent blog posts, interim CEO Tim Patton sends a shout out to those employees who keep things running.
116 out of 186 employees company wide are being laid off.
The TAPS Public Transit board of directors meeting in regular session on Friday, approved a motion to make extensive immediate cuts to service as a part of an ongoing cost-cutting plan. The biggest impact will be to fixed route service in McKinney and the Sherman-Denison area. Effective at the close of business on Friday (11/13), […]
TAPS no longer provides trips for Medicaid clients under contract to HHSC.
Service to Medicaid clients will not be interrupted.
The Big Loop can be implemented whenever there is a driver or equipment shortage.
Download and view all public documents available from TAPS Public Transit.
The call to TxDOT for assistance is just part of the recovery plan already in motion.
The shuttle service to and from Dallas Love Field and DFW Airport is discontinued.
A pilot program to provide commuter transportation in Wise County has been cancelled.
TAPS Board of Directors moves forward with new leadership.
What CEO Tim Patton shared with TAPS employees.
New leadership pledges purpose, commitment, and transparency moving forward.
In Collin and Grayson County, booking as far out as 5 weeks is necessary.
Patton takes leadership position. “We have a lot to do.”
It can be confusing. Learn more about how TAPS provides service to ADA-certified riders.
Two promotions in the last year put Penson in Fleet Manager slot.
Need to cancel your Get-a-Ride trip? Just don’t be a No-Show.
The grant-funded service offers morning and afternoon trips.
Buses now reach “capacity” sooner than ever. Making reservations earlier helps.
Check system status on the new Service Alert page.
Ben Sunderman, 19, starts his first job with help from TAPS Public Transit.
When possible, scheduling your Get-a-Ride trip between 9am and 2pm— helps lessen demand on the system.
If you use the Get-a-Ride service, learn more about how to deal with capacity situations.
TAPS managers showed their appreciation with impromptu BBQ lunch for staff.
Only trips for employment and medical appointments can be booked during high traffic periods.
There will be no Summer Transit Program this year.
Watch this video for help to apply for TAPS ADA Certification.
TAPS Public Transit will reduce its workforce by just under ten percent, according to CEO and Executive Director, Brad Underwood. The reduction in force is effective on Wednesday, June 3, and will affect mostly administrative staff. The public transportation agency’s last payroll included 385 employees. Underwood said the agency no longer needs some of the […]
Are you booking your Get-a-Ride trip far enough in advance? Find out more about the 2-day rule.
The Pink Bus is still going strong.
What happens in Washington, D.C. does have an impact on local public transportation.
For Donna Cook, the passenger was always her top priority.
Easter Seals North Texas teaches Veterans, individuals with disabilities, their advocates and peers how to safely and confidently utilize public transportation.
Transportation Solutions Coordinators help match mobility needs to public transportation resources.
TAPS now has a recruitment and training center in Wise County.
The TAPS team exceeded its fundraising goal in Relay for Life project.
Need assistance for childcare? Learn more here.
Jeff Davis has been named Director of Reporting and Quality Assurance for TAPS Public Transit. The announcement was made today by TAPS Chief Executive Officer, Brad Underwood. Davis will oversee all data collection and analysis for governmental reporting. He also has responsibility for quality assurance —the monitoring and reporting of call interaction between call center […]
TAPS begins construction of new regional transportation center.
Watch this video to learn how to use Google Maps to plan your public transit trip.
Monitoring calls improves call center interaction.
TAPS is recruiting Young’s replacement.
TAPS Public Transit begins direct express service between Decatur and Fort Worth.
Public transportation is an important community asset for Allen.
Popularity of McKinney’s route grows ridership, again.
New to public transportation? Watch this short video about how to get there on the TAPS system.
Now, commuters can ride the bus between Farmersville and McKinney.
Shuman will supervise accounts payable and accounts receivable operations.
Regional mobility authority provides direction for transportation projects.
Two new members join board, one reprises role.
James Pinkney has been promoted to Road Supervisor in Grayson County.
Over the past 12 months, the official website for TAPS has grown its visitor traffic by 100% and hit an important mark.
Sheri Brooks has been named Road Supervisor for Decatur.
One of the most frequent requests made by The Airport Hop shuttle passengers is earlier departure times.
Tammy Isley has been promoted to Road Supervisor in Grayson County.
Riders at least 60 years of age get a free ride on select fixed routes.
TAPS Public Transit offers McKinney expanded service.
Josh Walker, TAPS Director of Safety and Security, will oversee the newly created department of Risk Management effective immediately.
Troy Frazer has been hired to manage the new Training and Quality department at TAPS HQ in Sherman.
Cathy Perkins has been named Human Resources Manager, Jennifer Lovett, HR Assistant
Beginning this month, TAPS Public Transit will operate all of its fixed route service 365-days a year.
Urban planner, Steven Duong, will share his insights on how to provide public transit to connect North Texas and Southern Oklahoma.
Bill Null has been promoted to Simulator Trainer at TAPS’s Regional Training Facility in Sherman.
Kristen Hill has been named Compliance Officer in the Risk Management department at TAPS Public Transit
Grayson Co. Health Dept. is using transit advertising to promote the WIC program to area families.
Buying prepaid fares and passes has never been easier.
TAPS will open a fleet operations and maintenance facility in Wichita Falls this month.
TAPS CEO and Executive Director Brad Underwood has set team building at the top of the priority list for the growing agency.
Jennifer Wright has been promoted to Manager of Procurement for TAPS Public Transit.
TAPS donated transit ad space that earned $9,000 for a local non-profit.
TAPS has added the ability to quickly translate its English-based text content into a number of languages with the simple click of a button.
DMN front page story says TAPS is shaking things up.
From a budget of just under $5 million four years ago, TAPS will have $25 million to work with in 2015.
TAPS was named best in its class by the South West Transit Association (SWTA) at the trade group’s annual marketing conference.
Each year, TAPS Public Transit provides shuttle service for community events in its service area. Here is a list of event where shuttle service will be available. Some service is limited. Be sure to check details. [catlist id=74 orderby=title order=asc]
Human Resources is being consolidated with recruiting and training under the umbrella of Director of HR and Organizational Development.
Nothing validates a rough day like a thoughtful “thanks” from a rider.
On Wednesday, September 3, TAPS’s Get-a-Ride services provided over 2,000 trips, setting a record for the transportation agency.
As the featured guest on this week’s edition of “Inside TAPS,” Corey Young talks about how his department keeps things moving by finding funds and designing service.
Ty Booth is director of Information Technology at TAPS Public Transit. Watch the video to find out more about how the IT team keeps things connected.
The first contract has been signed with a “preferred provider” to deliver local service dispatched by TAPS Access’s non-emergency medical transportation operation.
Check out this new video about the Risk Management department at TAPS
TAPS has launched an informational website for TAPS Access, its Medicaid transportation unit.
Corey Young has been promoted to Director of Grants and Planning at TAPS Public Transit.
If you run an informational website, the main goal is to make it as easy as possible for visitors to find what they want.
e-Cigarettes and vapor smoking devices are not allowed on TAPS vehicles.
Anna-Lisa Richardson has been promoted to the position of Purchasing Agent for the TAPS Access operating unit.
Josh Cunningham joins Safety and Security; Victoria Flores joins Grants team.
Blake Utter Ford gets $500k+ purchase order from TAPS for 20 passenger vans.
Baio will coordinate Cooke, Fannin and Wise Counties.
A year ago this month TAPS Public Transit began service to Collin County.
Jeannie Slape has been named Chief Administrative Officer effective July 1.
Ty Booth has been named Director of IT Services; John C. Frost joins as Telephony Specialist.
As TAPS Public Transit enters the third phase of its expansion plan a reorganization of management has yielded a number of new positions.
Hoffman spent 3 years shooting video for the Professional Bull Riders organization. Shooting buses is a cinch.
Two veteran TAPS employees will take elevated posts.
How does TAPS connect people to life —especially a world away?
Nicole Wright upped, Jamie Pine joins admin team.
Leah Campbell and Ronald Fuquay take on new responsibilities at TAPS.
How TAPS helped the Grayson College Foundation raise a record amount for scholarships.
Over the years TAPS has built strong partnerships.
Hutchens is one of five professionals whose job it is to make public transportation work.
Construction is complete on a $1 million-plus training facility at TAPS Public Transit’s Sherman, Texas headquarters.
The IPR5000s being installed on the TAPS fleet can connect thru Wi-Fi, cell phone towers and satellites.
Driving simulator will help train drivers across the region.
How do you get noticed? Get creative. Go BIG!
How can TAPS help serve the transportation needs of veterans in Cooke, Fannin and Grayson counties? Watch the video.
TAPS recognized with two top community honors.
Getting a look behind the scenes shows kids what mom and dad do at work.
Matt Hunt has been named General Manager of Operations at TAPS Public Transit.
Recently, two TAPS managers, Karen Kemp and Fernando Molina, attended a conference in Atlanta, GA and earned Master certifications.
Keeping pace with the growing acceptance of mass transit in North Texas, means more buses is always on the agency’s wish list.
Local television news reports on the new training facility at TAPS.
Each year, TAPS’s facilitates getting people to various important community events.
Corey Young and Jimmy Boyett join TAPS Planning Department.
What is the future of transportation in Grayson County?
If you live in Montague or Clay counties, getting to and from Wichita Falls gets easier and more affordable this Spring.
TAPS employees attended their second quarterly TAPS University day at Grayson College’s Center for Workplace Learning.
In the coming months, TAPS will increase its hiring from an average of 15 per month, to as many as 30 new hires monthly.
TAPS IT Department: They are affectionately known as the “nerd herd.”
Office of Public Information evolves into Office of Communications and Marketing.
An in-house video production facility is taking training and public information to the next level.
U.S. Congressman Ralph Hall recently toured TAPS’s headquarters facility.
The Sherman Chamber of Commerce, at their annual awards luncheon, named TAPS Public Transit as the organization’s “Large Business of the Year.”
Get to work. Go shopping. Keep an appointment. TAPS can get you there.
Fixed routes may give you more flexibility, and significantly less wait time, when using TAPS.
Denison Downtown uses transit advertising to promote Main Street activities.
When you want to deliver a big advertising message, there’s no place like on the side of 30-foot transit bus.