Applying for ADA Certification

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TAPS ADA Get-a-Ride service is available for people with physical, cognitive, or other disabilities that prevent them from using our regularly-scheduled, fixed-route bus system. TAPS ADA trips may be scheduled for anytime during TAPS’s scheduled fixed-route hours of operation.

In accordance with the Americans with Disabilities Act (ADA), TAPS Get-a-Ride ADA service is provided as a on-demand, shared-ride, curb-to-curb, program available for those who because of functional disability, are unable to independently access or use a fixed-route bus, all of the time, temporarily, or under certain other circumstances.

Fixed routes operate on a regular schedule, with designated stops along the way. On-demand (Get-a-Ride) service is by reservation only.

All TAPS ADA riders are encouraged to use fixed-route services whenever possible. Federal regulations define the ADA paratransit service area as being within 3/4 mile on either side of a local bus route when that route is in operation.

How to Apply for ADA Certification

To apply for service as TAPS ADA Certified, you must complete a TAPS ADA Service Application online or on paper, establishing that you are unable to use the fixed route system. You can obtain this packet online, by mail, or by picking up an application at either our McKinney office or Sherman office location.

Once the packet has been submitted either by mail, fax, or in person, it will be processed by our ADA department to determine your eligibility. Processing will take up to 14 days.

Upon determination, we will call and inform you of your status and you will receive confirmation by mail.


To request a packet by mail, call:
(844) 500-1165 or
fax your request to: (903) 771-3063.

To Mail your completed application back, please send to:

TAPS Public Transit
ADA Dept.
3400 Texoma Pkwy
Sherman TX 75090

To pick up an application package, or to submit a completed application, please visit one of these two locations:

TAPS Public Transit (Headquarters)
3400 Texoma Pkwy
Sherman TX 75090
Office Hrs: Monday-Friday, 8:00 am to 5:00 pm

TAPS Public Transit (Collin County)
600 N Tennessee St
McKinney TX 75069
Office Hrs: Monday-Friday, 8:00 am to 5:00 pm

To download the forms now:

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